Privacy Policy

Welcome to Uniquely Bahamian! We're delighted to have you here. Before you start exploring our collection of authentic Bahamian goods, please take a moment to review our policies. These guidelines are designed to ensure a seamless shopping experience for you and uphold our commitment to transparency, fairness, and customer satisfaction.

1. Ordering & Payment

• Order Processing: Once you place an order, we strive to process it promptly. Please allow 1-3 business days for order processing before shipment.
• Payment: We accept various secure payment methods, including credit/debit cards.
• All transactions are encrypted and processed securely.

2. Shipping

• Shipping Methods: We offer reliable shipping options to deliver your purchases safely. Choose from standard or expedited shipping at checkout.
• Shipping Rates: Shipping rates are calculated based on the destination and the weight of your order. You can view the shipping costs during the checkout process.
• International Shipping: We ship internationally to bring a piece of Bahamian charm to your doorstep worldwide. Please note that additional customs fees or taxes may apply, which are the responsibility of the buyer.

3. Returns & Exchanges

• Return Policy: We want you to be thrilled with your purchase. If for any reason you're not satisfied, you may return the item within 30 days of delivery for a full refund or exchange, excluding shipping costs.
• Conditions for Returns: Returned items must be in their original condition, unused, and in the original packaging. Please contact our customer service team to initiate a return or exchange process.
• Damaged or Defective Items: In the unlikely event that your order arrives damaged or defective, please notify us immediately. We'll arrange for a replacement or issue a refund as per your preference.

4. Privacy & Security

• Privacy Policy: Your privacy is paramount to us. We collect only the necessary information required to process your orders and provide personalized services. We never share your personal information with third parties without your consent.
• Data Security: We employ industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted and transmitted securely.

5. Contact Us

• Customer Support: Have questions or need assistance? Our dedicated customer support team is here to help. Feel free to reach out to us via email or through our contact form on the website.
• Feedback: We value your feedback as it helps us improve our products and services. Whether you have suggestions, comments, or concerns, we'd love to hear from you!

6. Terms of Service

• Acceptance of Terms: By using our website and making purchases, you agree to abide by our terms and conditions outlined in this policy page.
• Updates to Policy: We reserve the right to update or modify our policies at any time without prior notice. Please check this page periodically for any changes.

Thank you for choosing Uniquely Bahamian. We appreciate your support and look forward to serving you with the finest Bahamian treasures!